Terms of service
Last updated: September 10, 2026
Welcome to BoardGameJoy.
BoardGameJoy is operated by ALTIVON LLC. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to BoardGameJoy and ALTIVON LLC.
These Terms of Service govern your access to and use of our website, products, and services (collectively, the “Services”).
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
By visiting our website, purchasing a product, creating an account, or otherwise using our Services, you agree to these Terms of Service and our applicable policies.
Please read these Terms carefully before using our Services.
1. ONLINE STORE TERMS
By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the permission of a parent or legal guardian where required by applicable law.
You may not use our products or Services for any unlawful or unauthorized purpose.
You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, accounts, or Services.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately.
Product images, packaging, colors, components, and other visual details may appear slightly different depending on your device, display settings, or manufacturer updates.
We reserve the right to update product descriptions, specifications, availability, and other product information when necessary.
Products are subject to availability.
We may discontinue a product or limit the quantities available for purchase at any time.
3. PRICES
Product prices are displayed on our website and may change from time to time without prior notice.
The price applicable to your purchase is the price displayed during checkout when your order is submitted, subject to correction of obvious errors where permitted by applicable law.
Any applicable shipping charges, taxes, or other charges will be displayed or calculated during checkout where applicable.
4. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
After you place an order, you may receive an order confirmation acknowledging that we received your order.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
• Suspected fraud or unauthorized transactions.
• Incorrect pricing or product information.
• Product unavailability.
• Payment authorization problems.
• Orders that violate these Terms or applicable law.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
5. BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.
You are responsible for ensuring that your shipping address and contact information are correct before submitting an order.
You agree to promptly update information when necessary so that we can process transactions and communicate with you regarding your order.
6. PAYMENT
Available payment methods are displayed during checkout.
Payments may be processed by Shopify Payments or other payment service providers made available through our store.
We do not guarantee that every payment method will be available for every customer or transaction.
Payment authorization may be required before an order is processed.
7. SHIPPING AND DELIVERY
Orders are shipped according to the terms described in our Shipping Policy.
Estimated processing and delivery times are estimates and may be affected by circumstances outside our reasonable control.
Please review our Shipping Policy before placing an order for information regarding shipping destinations, estimated delivery times, shipping charges, tracking, and other applicable shipping terms.
8. RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged products, incorrect products, and applicable return shipping costs are governed by our Return & Refund Policy.
Please review our Return & Refund Policy before completing your purchase.
9. ORDER CANCELLATIONS
If you need to request cancellation of an order, please contact us as soon as possible at:
contact@boardgamejoy.com
We will make reasonable efforts to accommodate cancellation requests before an order has entered fulfillment or shipped.
Once an order has been processed for fulfillment or shipped, cancellation may no longer be possible.
Where applicable, you may request a return after delivery in accordance with our Return & Refund Policy.
10. PRODUCT AVAILABILITY
Products and inventory are subject to availability.
In rare circumstances, a product may become unavailable after an order has been submitted.
If we are unable to fulfill an ordered product, we may cancel the affected item or order and issue an applicable refund.
11. OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to tools, applications, payment services, tracking services, or other features operated by third parties.
Third-party services may be subject to their own terms, conditions, and privacy policies.
Your use of third-party services is subject to the applicable provider’s terms.
12. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites that we do not control.
You should review the applicable terms and privacy policies before using third-party websites or services.
13. REVIEWS, FEEDBACK, AND USER CONTENT
If you submit a review, suggestion, feedback, photograph, or other content to us, you represent that you have the right to provide that content.
You may not submit content that is unlawful, fraudulent, abusive, defamatory, infringing, malicious, or otherwise violates the rights of another person.
We may moderate or remove content where reasonably necessary or permitted by applicable law.
14. PERSONAL INFORMATION
Our collection, use, and disclosure of personal information is governed by our Privacy Policy.
Please review our Privacy Policy for additional information about our privacy practices.
15. PROHIBITED USES
You may not use our website or Services:
• For unlawful or fraudulent purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property or other legal rights.
• To submit false or misleading information.
• To transmit malicious software, viruses, or harmful code.
• To collect or track personal information about others unlawfully.
• To interfere with the security or operation of our Services.
• To attempt unauthorized access to our website, accounts, or systems.
• To engage in abusive, deceptive, or malicious activity.
We may restrict access to our Services where these Terms are violated.
16. INTELLECTUAL PROPERTY
Unless otherwise stated, the content made available through the BoardGameJoy website, including our original text, graphics, design elements, branding, and other original website materials, is owned by or licensed to ALTIVON LLC and is protected by applicable intellectual property laws.
Third-party product names, trademarks, images, and other intellectual property remain the property of their respective owners.
Nothing in these Terms grants you ownership of intellectual property belonging to BoardGameJoy, ALTIVON LLC, or third parties.
17. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping, or other information.
We reserve the right to correct errors and update information when necessary.
Where an error materially affects an order that has already been submitted, we will handle the situation in accordance with applicable law.
18. DISCLAIMER
We make reasonable efforts to provide accurate information and reliable Services.
However, except as expressly required by applicable law, we do not guarantee that the website will always be uninterrupted, completely error-free, or available at all times.
Nothing in these Terms excludes warranties, guarantees, or other consumer rights that cannot legally be excluded.
19. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, BoardGameJoy and ALTIVON LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
Your statutory consumer rights remain unaffected.
20. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ALTIVON LLC, BoardGameJoy, and their applicable affiliates, officers, employees, agents, contractors, and service providers from claims arising from your unlawful use of the Services or your material violation of these Terms.
21. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue to remain valid and enforceable.
22. TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our Services at any time.
We may suspend or terminate access to the Services where reasonably necessary, including for violations of these Terms, fraudulent activity, security threats, or unlawful conduct.
23. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed on our website, constitute the applicable terms governing your use of our Services.
Failure by us to enforce a provision of these Terms does not constitute a waiver of that provision.
24. GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by applicable laws.
Where mandatory consumer protection laws provide you with rights based on your place of residence, nothing in these Terms is intended to remove or restrict those rights.
25. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our Services, business practices, legal requirements, or operational needs.
The latest version will be published on this page with an updated “Last updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
26. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
BoardGameJoy
Operated by ALTIVON LLC
Email: contact@boardgamejoy.com
Phone: +1 917 997 6574
30 N Gould St, Ste R
Sheridan, WY 82801
United States