Privacy policy

BoardGameJoy Policies

Privacy Policy

Learn how BoardGameJoy collects, uses, protects, and shares personal information when you visit our website, place an order, or use our services.

Last updated: September 10, 2026
Transparent Data Use Clear information about collected data
Secure Shopping Data used to operate and secure our store
Privacy Rights Access, correction and deletion rights where applicable
BoardGameJoy, operated by ALTIVON LLC, operates this online store and website, including related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify.
01

Overview

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, conduct another transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

02

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another person.

Depending on how you interact with the Services, where you live, and applicable law, we may collect or process categories of information including:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.
  • Financial information: payment card information, transaction details, payment method, payment confirmation, and related payment information.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: products viewed, cart activity, wishlist activity, purchases, returns, exchanges, cancellations, and previous transactions.
  • Communications: information included when contacting our customer support team or otherwise communicating with us.
  • Device information: information about your device, browser, network connection, IP address, and other identifiers.
  • Usage information: information about how and when you interact with or navigate our Services.
03

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you use the Services, create an account, place an order, or communicate with us.
  • Automatically through the Services, including from your device and through cookies and similar technologies.
  • From service providers that provide technology or process information on our behalf.
  • From business partners or other third parties.
04

How We Use Personal Information

Providing and Improving the Services

We may use your personal information to provide the Services, process payments, fulfill orders, remember preferences, send account and order notifications, manage accounts, arrange shipping, facilitate returns and exchanges, and improve the shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements based on your interactions with the Services where permitted by applicable law.

Security and Fraud Prevention

We may use information to authenticate accounts, secure the shopping experience, detect or investigate fraudulent or malicious activity, and protect our Services and users.

Communication

We use personal information to provide customer support, respond to requests, and maintain our business relationship with customers.

Legal Reasons

We may process information to comply with applicable laws, respond to valid legal processes, enforce our terms and policies, and protect our legal rights.

05

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.

  • Shopify and service providers that assist with IT management, payment processing, analytics, customer support, storage, fulfillment, or shipping.
  • Business and marketing partners that help provide marketing services or advertising.
  • Third parties where you request, direct, or consent to the disclosure.
  • Affiliates or companies within our corporate group.
  • Parties involved in a business transaction, legal obligation, legal process, enforcement action, or protection of our rights and the rights of others.
06

Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the platform.

Information submitted through our Services may be transmitted to Shopify and other service providers, including parties located in countries other than the country where you reside.

Shopify may also process information from interactions with our store and other merchants in connection with certain enhanced Shopify features.

You can review Shopify's privacy information through its official privacy resources.

Shopify Consumer Privacy Policy

Shopify Privacy Portal

07

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a third-party website that is not controlled by us, you should review that party's privacy, security, and other applicable policies.

We are not responsible for the privacy or security practices of third-party websites or platforms.

08

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in the applicable jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, you may contact us using the contact information below to request deletion.

09

Security and Retention

No security measure is perfect or completely impenetrable, and we cannot guarantee perfect security.

Information sent to us may not always be secure while in transit, so sensitive or confidential information should not be transmitted through unsecured communication channels.

The period for which we retain personal information depends on factors such as whether the information is needed to maintain an account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

10

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may be subject to legal limitations and exceptions.

Right to Access / Know

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right of Portability

You may have the right to receive a copy of certain personal information or request its transfer.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe option included in those communications.

Even after opting out of marketing communications, we may continue to send non-promotional communications regarding your account or orders.

EEA and UK Rights

If you reside in the European Economic Area or United Kingdom, applicable law may also provide rights to object to certain processing, restrict processing, or withdraw consent where processing is based on consent.

We may need to verify your identity before processing certain privacy requests where permitted or required by applicable law. We will not discriminate against you for exercising applicable privacy rights.
11

International Data Transfers

Personal information may be transferred, stored, or processed outside the country in which you reside.

Where personal information is transferred outside the European Economic Area or United Kingdom, recognized transfer mechanisms may be used where required, including the European Commission's Standard Contractual Clauses or equivalent mechanisms recognized by the applicable UK authority.

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Revised versions will be published on this website and the “Last updated” date will be updated as appropriate.

13

Contact Us

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise an applicable privacy right, please contact us.

BoardGameJoy

Operated by ALTIVON LLC

Email: contact@boardgamejoy.com

Phone: +1 917 997 6574

30 N Gould St, Ste R
Sheridan, WY 82801
United States

Privacy question?

Contact BoardGameJoy regarding your personal information or applicable privacy rights.

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